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Customwalks Covid 19 Protocols, updated August 15, 2022.

You will be sent a revised protocol about one month prior to your departure. In general terms, we follow a common sense approach. This means:

  1. Customwalks will abide by the Covid 19 protocols of the country in which we are touring
  2. Masks will be worn during van transfers by all occupants if required to do so by law
  3. Common sense practices, such as hand washing, mask wearing when appropriate,and social distancing when appropriate will be applied
  4. Guides have been trained to monitor participants for symptoms of Covid 19 and any tour participant who displays symptoms will be taken for a Covid test.
  5. If a tour participant tests positive during the tour and national protocols require that person to self-isolate, then the Customwalks guides will help make arrangements.
  6. If a tour participant tests positive during the tour then all other tour participants and guides will be immediately tested. Participants and guides who produce negative test results will continue with the tour.

Please don’t hesitate to contact me if you have any questions, comments, or concerns. Everyone at Customwalks wishes you well and we look forward to getting back out on the trail with you as soon as possible.


Brett, Manu, Claire, Sara, Francesca, Stephanie, Marco, Melissa, Dennis, Manuela, Rachele, Francesco, Rudy, Heidi, Dayan, Nefeli, Dimitris, and Ottavia





Need Assistance?


Customer support

info@customwalks.com
Contact us by email. All inquiries.

(+64) 021 0711972

General information and sales, New Zealand. Contact us by calling or leaving a message on Whatsapp

(+39) 348 564 0934

Italian Branch office
Contact us by calling or leaving a message on:

Whatsapp / Telegram / Signal




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Customwalks Ltd
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Customer support

info@customwalks.com
Contact us by email. All inquiries

(+64) 021 0711972
General information and sales, New Zealand. Contact us by calling or leaving a message on Whatsapp. 

(+39) 348 564 0934
Italian Branch Office. Contact us by calling or leaving a message on:

Whatsapp / Telegram / Signal
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