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Customwalks Covid 19 Protocols, updated Oct 10, 2021.

Well, 2021 was another roller coaster ride, thanks to Covid. At the beginning of 2021 national Covid Protocols changed with the status of the pandemic in various countries causing uncertainty for would be international travellers. In the second half of 2021, the protocols changed less as a more stable situation emerged as vaccination rates increased throughout Europe and Covid case numbers came down and the number of hospitalizations from Covid 19 reduced drastically.

I am writing this document from our office in Tuscany, Italy. Here, daily life is very normal and there are practically no restrictions for vaccinated people other than wearing masks in shops, on public transport, and in hotel lobbies. The Italian government has passed a decree in which only vaccinated people or people who have tested negative within 48 hours may travel on public transport, eat or drink indoors, enter museums, or even go to work. Case levels in Italy are 30 per 100,000 of population, and in Tuscany they are even lower at 9 cases per 100,000 people.

In 2021 we ran several tours in Italy, Greece and Spain without any problems or hindrance.

We expect the present protocols for international travel to remain in place for 2022. Please note, the following protocols are not uniform across the European Union countries, but most countries adhere to these types of protocols.

  • It is expected that all international travellers will be required to produce a negative PCR test or Antigen test result taken 72 or 48 hours prior to boarding their flight.
  • International travellers will need to produce proof of current vaccination before boarding their flight.
  • International travellers will have to fill out online, a Passenger Locator form in which they will need to state where they will be for the first 48 hours upon entry into the country of destination.

Here are our Customwalks Covid 19 protocols for our tours.

  1. Customwalks will abide by the Covid 19 protocols of the country in which we are touring
  2. Customwalks will only accept participants on tour who have proof of current vaccination
  3. All Customwalks guides must be currently vaccinated
  4. All Customwalks guides will take a rapid lateral flow antigen test within 72 hours of beginning a tour
  5. Masks will be worn during van transfers by all occupants
  6. Common sense practices, such as hand washing, mask wearing when appropriate,and social distancing when appropriate will be applied
  7. Guides have been trained to monitor participants for symptoms of Covid 19 and any tour participant who displays symptoms will be taken for a Covid test.
  8. If a tour participant tests positive during the tour, then Customwalks will help make arrangements for that person to isolate as required by national protocols.
  9. If a tour participant tests positive during the tour then all other tour participants and guides will be immediately tested. Participants and guides who produce negative test results will continue with the tour unless national Covid protocols dictate otherwise.

Please don’t hesitate to contact me if you have any questions, comments, or concerns. Everyone at Customwalks wishes you well and we look forward to getting back out on the trail with you as soon as possible.


Brett, Manu, Claire, Sara, Francesca, Stephanie, Marco, Melissa, Dennis, Manuela, Rachele, Francesco, Rudy, Heidi, Dayan, Nefeli, Dimitris, and Ottavia





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1-877-315-9053
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(+64) 021 0711972
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